Working with Immigrant Communities: The Intersection between Leadership Development, Community Capacity Building, and Movement Building

This workshop will explore methods of promoting and supporting constituency leadership development through community based nonprofit organizations. The discussion will examine tools for creating organizations that have an ongoing relationship and communication with the community which they are organized to serve or represent and who wish to incorporate greater voice for that community in their work. Lessons learned will be drawn from the group and CSIO (Center to Support Immigrant Organizing) will share lessons from various initiatives with immigrant organizations and communities which it has coordinated. Connections between the work of constituency leadership development, community capacity building and the broader effort of movement building for social change will be identified and discussed.

Type of Programming Format:
• Experiential training – CSIO will use methods of popular education, peer learning and facilitative process to work with participants in a joint process of sharing and learning.

Track: Cultural Competency

• Presenters: Luz Zambrano, Ann Philbin and Kevin Whalen

  • Luz Zambrano is a founding Co-Director of the Center to Support Immigrant Organizing where she has worked for the last 10 years. For over fifteen years, Luz has been active in many organizations and efforts dedicated to organizing immigrants for social and economic justice. She was the Latino organizer for the Immigrant Rights Advocacy, Training and Education Project (IRATE), an immigration counselor for the American Red Cross, a legal advocate at Greater Boston Legal Services (GBLS), a business agent for the Union of Needletrades, Industrial and Textile Employees (UNITE), and an Education and Training Specialist at the Massachusetts AFL-CIO. Luz’ volunteer leadership includes a 4-year term as Board President of the East Boston Ecumenical Community Council, membership on the Massachusetts Coalition for Health and Safety (Mass COSH)’s Board of Directors and the Worker Environmental Justice Fund’s Advisory Board and three year terms as both the Parent Liaison for and President of the East Boston Early Learning Center’s School Site Council.
    
    Ann Philbin is also a founding Co-Director of the Center to Support Immigrant Organizing. Prior to her work at CSIO, Ann was involved in several different initiatives dedicated to building capacity for democratic participation in efforts promoting social and economic justice. She was a founding Director of the Immigrant Rights Advocacy, Training, and Education Project (IRATE), a coalition of labor and immigrant leaders who together implemented programs for service, education, advocacy and organizing around immigrant worker rights. She was Country Director for the Civil Society Development Program (CSDP), a two-year train-the-trainer initiative to strengthen the training and support infrastructure for nongovernmental organizations in Hungary and Poland. As a researcher/writer, Ann was a member of the evaluation team and the Advisory Group for the Ford Foundation’s Capacity Building Program for Civil Rights and Social Justice Organizations. She researched and produced a report for the Ford Foundation - “Capacity Building Work with Social Justice Organizations: Views from the Field”. In addition, Ann co-wrote a report for the Mary Reynolds Babcock Foundation entitled, “Working for the Long Haul: Organizational Development for Community Organizations.”
    
    Kevin Whalen is the third founding Co-Director of CSIO. Prior to his work with CSIO, Kevin was the Executive Director and Housing and Community Organizing Coordinator during a decade of staff work at a community organization called the East Boston Ecumenical Community Council. As an organizer, Kevin led multi-ethnic organizing efforts within and among the Cambodian, Vietnamese, Brazilian, and Spanish-speaking Latin American immigrant populations. As Director, Kevin managed EBECC’s growth into an immigrant-led community organization that wove immigration, ESL, youth, family support and housing services and advocacy into a community organizing framework. Kevin has previously served on Jobs With Justice’s Executive Committee, The Labor Page’s Editorial Board, the Boston Parents Organizing Network’s founding Steering Committee, the Coordinating Committee of East Boston Cultural Connections, and the Advisory Board of the Latino Workers Education Fund. He currently is a member of the Southern Jamaica Plain Health Center Board of Directors and is a member of the School Site Council of his daughter’s school.

Peeling Back the Covers on Your Finance Organization: Diagnosing Financial Issues and Seizing Opportunities

Finance departments often seem to speak a language all their own -- accounts payable/receivable, cash management, period close. Meanwhile, communication with the executive director and the board needs to be clear and concise if an organization is to be successful.

A financial and operational review can help your organization move beyond discussions around budgets and expenses and into strategic discussions on staffing, policies and processes. By using the device of a financial review, your nonprofit can see where there are potential issues as well as opportunities.

Attendees will leave with:
• How to determine financial viability of new programs and link money with mission.
• The 5 “must ask” questions to know whether your finance department is operating effectively
• The 3 reports you should understand (study) and the secrets of finance

Track: Finance & Business
Audience: Executive Directors, Financial Managers and Board Members of organizations

• Presenter: Rebeka Mazzone

  • Rebeka Mazzone, CPA, director of the Rhode Island region of Accounting Management Solutions, Inc., is one of 40 AMS professionals dedicated to serving the higher education and not-for-profit industry. She has more than 13 years of experience providing financial accounting and consulting services to for-profit and not-for-profit clients. Prior to joining AMS she was a manager in KPMG's higher education, research and other not-for-profit practice. She is experienced in financial reporting, performance and strategic analysis of financial results, entity consolidation, endowment accounting, cash flow, budgeting, internal controls and process improvements and best practices for policies and procedures. She has developed and presented at many conferences and frequently serves in an instructional capacity, lecturing and training clients. Rebeka recently joined the board of the Rhode Island Society of CPAs.

Intentional Stewardship: Moving from Best Practices to Next Practices

We know how important it is to attract and sustain relationships with those who will support our organizations. Let's look at how stewardship can work as an institutional priority that can bring our donors to their highest level of philanthropy. We'll review nine characteristics of a strong program of stewardship and donor relations program and discuss how to think creatively in order to move from best practices to next practices.

What attendees will leave with:
1. New ways to think innovatively about stewardship activities
2. How to organize stewardship as an institutional priority
3. How to evaluate and measure the impact of stewardship activities
4. Ways to think clearly about the effectiveness and efficiency of our stewardship efforts

Track: Fund Development
Audience: This workshop is appropriate for beginners in the field of donor relations and stewardship as well as for executives who move oversee and manage stewardship programs.

• Presenter: Julia S. Emlen
  • Julia S. Emlen is the principal of Julia S. Emlen Associates. She has more than a dozen years' experience in advancement and fundraising across the non-profit spectrum. She has consulted on resource development with non-profit organizations in secondary and higher education, land conservation, health care and the arts. She holds degrees from Boston University and the University of Rhode Island. She is a frequent presenter at AFP and CASE conferences, and has chaired the CASE Annual Meeting for Donor Relations and Stewardship. She is the author of Intentional Stewardship: Bringing Your Donors to Their Highest Level of Philanthropy (CASE, 2006). Julia holds the CASE Crystal Apple Award for Teaching Excellence and is a member of the Association of Philanthropic Counsel, Association of Fundraising Professionals, and the Association of Donor Relations Professionals.

Major Gifts, Even in a Small Shop

Major gift fundraising is an essential and important component of any advancement program regardless of the size of your science center or museum. Nowadays, Executive Directors, Trustees and senior development staff are expected to raise major gifts, however, many times the dollars secured fall short of goals. Or, you may be unsure how to start a major gifts program. This session will focus on the essential elements of putting in place and growing a successful major gifts program and provide guidance on avoiding common pitfalls. Interactive case studies will help participants hone their skills in major gift solicitation.

Key Issues:
• Essential ingredients for a successful major gifts program
• Ways of making a major gift
• The psychology behind making major gift commitments
• Strategies for identifying and engaging major gift prospects
• How to set the sights for a stretch gift
• How to put in place a successful solicitation process
• How to ask and close the gift
• Donor recognition and stewardship; preparing for the next gift

•   Presenter: Abbie von Schlegell
  
  • Abbie J. von Schlegell has been in the development field for over 35 years, as a consultant for about half of her career with several national firms, and as a senior development officer with four institutions. She has held key development positions at Stanford University, where she was the Major Gifts director for Silicon Valley and at The University of Chicago in major gifts, capital campaigns and donor relations. Abbie also was the Chief Development Officer for the Shakespeare Theatre in Washington, D.C. and for Enterprise Community Partners in Columbia, MD. She was the 1990 recipient of the President s Award from the Chicago chapter of National Society of Fund Raising Executives in recognition of her service to the profession. She is the editor of the first book on women’s philanthropy, Women as Donors, Women as Philanthropists, published by Jossey Bass, a best-selling handbook about women s giving. In the summer of 2007, she moved her consulting practice to western Massachusetts.

Marketing to Donors

This workshop focuses on incorporating marketing principals in reaching out to donors. Using the principals of identifying a target audience, understanding their needs and values and tailoring an organization’s message to that audience are methods explored and applied to building and strengthening an organization’s donor base.

This workshop covers:
• The fundamental principles of marketing
• Determine donor loyalty rate and how to get it higher
• Process of identifying target audiences and their needs and values
• Tailoring messages to each donor audience
• Methods for delivering messages

Track: Fund Development

• Presenter: Bruce Enders
  • Mr. Enders joined ESC in 2005 and brings with him extensive experience in marketing, branding, strategic planning and governance. Since joining ESC, Bruce has worked with a wide range of nonprofits in education, the environment, and arts & culture. Some of Bruce’s clients include the Emerald Necklace Conservancy, Zoo New England, Exploration School, Island Alliance, and the Friends of the Public Garden. In addition to his work with ESC, he has served as co-chairman of the Employee Community Fund at a major GE location, fundraiser for Metro United Way, member of the Stewardship Council of the Emerald Necklace Conservancy, member of the Board of Directors of Hill House, member of the Board of Directors of the MIT Club of Boston, volunteer marketing advisor for the Massachusetts Institute of Technology, and volunteer advisor for The Prince’s Trust (United Kingdom). During his career, Bruce was Corporate Vice President with responsibility for Worldwide Marketing for a major component of the General Electric Company for a number of years.

Recovery Accelerator: Using an Advisory Board to Bridge the Staff & Consultant Gap

In the tightened economy many nonprofits are doing even more with less than before...specifically less human and financial resources. Decisions are made and strategies developed with reduced senior staff and no outside consultants. The situation is a perfect scenario for implementing an advisory board as use of an advisory board can provide cost effective expert advice. This interactive workshop will educate participants about advisory boards, how an advisory board differs from a statutory board, whether the organization is ready for an advisory board, and how having an advisory board can help bridge the gap arising from fewer senior staff members and the inability to engage outside consultants. Participants will learn the necessary steps to establishing an advisory board, how to effectively articulate the organization's vision to prospective advisors, and complete a Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis for the organization. Participants will leave the workshop knowing how to determine what skills and talents need to be recruited for their advisory board.

As a result of attending this workshop participants will:
1. Know what an advisory board is and how to utilize an advisory board.
2. Understand how an advisory board differs from a statutory board.
3. Identify the skills & talents needed on their advisory board.
4. Learn the necessary steps to successfully establish an advisory board.
5. Develop & practice articulating the organization's vision to share with prospective advisors.
6. Complete an analysis of the organization strengths, weakness, opportunities & threats (SWOT).

Track: Governance

Audience: This workshop is directed at executive directors and board members of organizations operating at least 3 years.

• Presenter: Susan Hammond
  • Susan C. Hammond of scHammond Advisors is a recognized expert on advisory boards and has been an active advisory board member and facilitator since the early 1990s. She is a business advisor, consultant, author, and facilitator to business owners and CEOs of small to mid-size companies and nonprofit organizations; educating them on advisory boards and ways to enhance their financial intelligence. Her prior experience included serving as a contract CFO/COO and strategic advisor to nonprofit organizations, technology companies, and professional service firms. Susan is a co-founder of the South Shore Women s Business Network and the Center for Women & Enterprise. She holds a CPA certificate from the State of Massachusetts and received a Bachelor of Science in Business Administration from Northeastern University and a Master of Science in Taxation from Bentley University. For more information visit www.schammond.com.

Retaining and Getting the Most Out of Your Staff

Retaining staff and helping them reach their full potential are essential ingredients to a non-profit organization fulfilling its mission. High staff turnover and burnout have the potential to prevent agencies from reaching goals and negatively affect the quality of services provided to consumers. This workshop will give you concrete strategies that can be implemented to retain high quality staff and to provide those with leadership potential the support and motivation to grow within any size organization. It will also provide a holistic framework in which to look at staff recruitment, retention, and advancement.

Participants will take away concrete strategies to help staff feel connected to the agency, supported by their supervisor, and recognized for work that goes beyond the expectations of their position. A framework in which to view staff as the most valuable asset to an organization will be presented. This information, which is focused on developing career ladders, offering incentives, even if they are small, building and maintaining staff morale, creating a culture of respect and accountability, offering professional development opportunities, and providing staff autonomy within their roles, will help participants retain high quality staff by helping them to reach their potential.

Track: Management

Audience: The audience is executive directors, senior directors and supervisors.

• Presenters: Michael J. Delia and Rebecca Gallo
  • Michael J. Delia, L.I.C.S.W., President & CEO: Michael received a Masters Degree from the University of Chicago in Social Service Administration and a Bachelor of Arts Degree from the State University of New York at Buffalo, graduating Magna cum Laude and a member of Phi Beta Kappa. He received advanced training in not-for-profit management from Harvard Business School and Roosevelt University in Chicago, serving as a fellow in a yearlong program for senior managers sponsored by the City of Chicago. He has over twenty years work experience in management positions within not-for-profit organizations. Michael has also served as a board member and officer of local and national child, youth, and family organizations, including currently serving on the United Neighborhood Centers of America's Board of Directors. He is also a Licensed Independent Clinical Social Worker (LICSW), and a Certified Fund Raising Executive (CFRE). He was recently chosen as one of Boston Event Guide's "30 Extraordinary Bostonians." He has led East End House since 1996.
    
    Rebecca Gallo, L.C.S.W., MPH, Senior Director of Development & Evaluation: Rebecca earned a Masters degree in Social Work and a Masters degree in Public Health from Columbia University and a Bachelor of Arts in Political Science from American University. Her graduate studies and field work focused on community program development and clinical social work. She is a licensed clinical social worker (LCSW) and has experience developing community programs and working with individuals, families, and children in non-profit organizations in Washington D.C., New York City, and the Greater Boston area. She has also served as a Peace Corps volunteer in Cote d'Ivoire, West Africa where she worked to improve community health in a rural village. She has worked as the Director of Client Services at a small Metrowest non-profit and is the co-founder of Hearty Meals for All, a free meals program in Somerville.

Moving Towards Sustainability

Economic downturn has caused many nonprofits to contract. Funders have suggested that there may be too many Massachusetts nonprofits. A number of groups are considering how they might grow stronger, including possible ways to do business differently. In this workshop we will consider what sustainable organizations look like. Financial strength is certainly one factor that we will discuss, but it is not the only element in sustainability. We will consider leadership, conscious decision making, and different ways to accomplish one's mission. We will share examples of sustainable organizations, and discuss strategies that have worked as well as challenges to sustainability.

Participants will take away an approach to thinking about sustainability and some ideas about what has worked and not worked elsewhere

Track:Management

Audience: Nonprofit executive directors, senior managers and board leaders

• Presenter: Ann L. Silverman
  • Ann L. Silverman has worked with nonprofits, funders, and residents' groups for more than thirty years. She has been Interim Executive Director, Transition Consultant or Search Consultant to more than a dozen New England nonprofits. Ann has advised Executive Directors, boards and staff on board development, organizational management, program development and strategic positioning. Recently she has helped several groups to develop long term sustainability plans. Ann was the Director of the Neighborhood Development Support Collaboration at Local Initiative Support Corporation's Boston office. She was a founder and the first Executive Director of the Association for Resident Control of Housing. Ann holds a B.A. in Urban Studies from Vassar College, a Master's in City Planning from University of North Carolina at Chapel Hill, and a Master's in Public Administration from Harvard's JFK School of Government

Doing Good, Doing Great

Most nonprofits have a mission, vision, and strategy. But 80% of organizations fail to execute or measure success. Learn how easy it is to create a strategy map - a simple one-page diagram that tells your story and keeps an entire organization on the road to success. Popular with Fortune 1000 companies, strategy maps are for nonprofits too! They can drive transformational change, simplify complex ideas, focus resources, and align multiple stakeholders to common goals. Test-drive strategy maps with a case study and hands-on exercises and accelerate your organization s ability to do good!

Attendees will learn how to create a strategy map, how to show progress against strategic priorities, how to use a strategy map internally and externally, how a map can drive extraordinary results (with tangible examples)

Track: Metrics and Evaluation
Audience: Multiple targets: Staff, Board, Funders, etc.

• Presenter: Sue Dahling Sullivan
  • As Citi Performing Arts Center’s Chief Strategic Officer since 2005, Sue Dahling Sullivan has been part of a team committed to dramatically redefining the role of performing arts centers in the community. Working previously for various nonprofits, she championed a strategic plan for Boston Lyric Opera that is a best practice HBS case study on nonprofit strategic planning, and was also the project manager for Carmen on the Common, an outdoor opera mega-event which made cultural history in the City of Boston. Sue has over 25 years of marketing, fundraising, and general management experience in both the profit and non-profit sectors. Sue has also taught strategic branding at the Harvard Extension Program, served on numerous non-profit boards and committees, and holds an MBA from the Amos Tuck School of Business at Dartmouth College where she currently serves on the Allwin Initiative on Corporate Citizenship Advisory Board.

What Difference Are You Making? Developing and Measuring Outcomes

This workshop is designed to help organizations develop and implement measurements of program outcomes the expected results or impacts of program activities and services. The session addresses how to identify and measure outcomes, and how to analyze and report on them. The interactive nature of the session will allow participants to apply the concepts to their own organizational outcomes, and several handout tools are provided to help their staff in future discussions.

This workshop covers:
a. Outputs vs. Outcomes
b. Identifying outcomes and indicators
c. Linking outcomes to measures
d. Measurement design and collection options
e. Methods for analyzing and presenting outcomes

Participants will have a better understanding of how to develop measurements for program outcomes, understand the difference between outputs and outcomes and have tools to implement these measurements.

• Presenter: Barry Seltser, PhD.
  
  • Dr. Seltser is a researcher, consultant and manager with twenty five years of experience in government and nonprofit organizations. He has extensive expertise in the assessment and development of performance measures as well as project management and evaluation. Barry is the former director of Center for Design, Methods, and Analysis at the U.S. Government Accountability Office (GAO) and the former Vice President for Research and Evaluation at the National Center on Family Homelessness. As an independent consultant and researcher, Barry has provided design and analysis assistance on projects to organizations including the Office of Personnel Management, U. S. Department of Agriculture, Internal Revenue Service, Parenting Resource Associates, National Cathedral School and Advocates for Human Potential. Barry joined ESC in February of 2009, and he resides in Newton, MA.

Massachusetts Nonprofit Action Session: Your voice on MNN's future

This is your annual opportunity to let your state nonprofit association know how MNN is doing, and where you think they should be focusing their efforts next year. While we do surveys for this purpose, this will be an opportunity to personally discuss with MNN’s leadership your ideas about the purposes and programs that you would like to see to strengthen Massachusetts nonprofits and the sector as a whole for the upcoming next year.

Topic’s Include:
- What areas of policy and advocacy for the nonprofit sector should MNN pursue next?
- How can we animate our constituency to get involved in defeating the three ballot questions we oppose this year?
- What new member services would you like MNN to consider?
- What messages about the nonprofit sector would you like MNN to promote as part of its public awareness mission and by what methods?

Track: MNN Action Session

• Presenters: David Magnani, MNN Executive Director, Bill Walzcak, MNN President
  • David Magnani is a veteran of the Massachusetts State Legislature, where he served for 20 years as a State Representative and then a State Senator, representing the 2nd Middlesex-Norfolk District. He stepped down from his senate seat in 2005 to found EdAction Associates, a consulting firm focused on education and technology-based economic development. He also served as founding Director of the Citizen Involvement Training Project, which provided support to more than 400 nonprofit organizations in the course of eight years, beginning in 1976, earning national honors for innovation in education. He is the founder of the Ashland Educational Community Center and is involved in eleven different volunteer associations, including a position on the Board of Directors for the National Peace Corps Association. He holds a Masters of Public Administration from Harvard University, Doctorate of Education and Masters of Education from the University of Massachusetts - Amherst, and a Bachelor of Science from Northeastern University. He completed a Senior Executive Leadership program at Harvard University’s JFK School of Government in 2003.
    
    
    Bill Walczak is most associated with the Codman Square Health Center, a multi service center which he co-founded in the 1970s and has been its CEO since 1980. The Health Center is a major provider of medical and other clinical services and of community services including job training, civic health, education, youth and other programs. The Health Center serves over 20,000 individuals, has over 130,000 annual visits, with 270 employees and a budget of $15 million.
    
    Mr. Walczak is also founding president of Codman Academy Charter School, a high school located on the health center campus. He is a co-founder and co-CEO of DotWell, a partnership with the Dorchester House Multi-Service Center. Overall, the DotWell enterprise encompasses two health centers serving nearly 45,000 individuals, and includes a school, after school programs, adult education, after school activities, a community technology center, public health programs, civic engagement programs, recreation center including a pool and gym, and many other services. This effort is considered a national and even international model of an NGO collaboration which uses the medical system as a platform for community regeneration. In this capacity, Mr. Walczak also works on international programs in South Africa, Northern Ireland and Vietnam.
    
    Mr. Walczak is currently the President of the Massachusetts Nonprofit Network and is a founding member of the MNN Board of Directors.
    

(Free) Google Docs and Sites for your Non-profit

Participants will be introduced to Google Docs and Sites and introduced to the power of collaborative productivity apps. We’ll cover everything from the basics of sharing and collaborative editing all the way to advanced features including forms in Google spreadsheets, the templates gallery and instant websites and team wikis with Google Sites. Lastly we’ll cover special Google spreadsheet features including gadgets, googlelookup and googletranslate. Participants are encouraged to bring a laptop and follow along!

Track: Information Technology

• Presenter: Ronald Ho
  
  • Ronald is a Product Manager for Google Spreadsheets and Mobile Docs. Before pursuing his love of spreadsheets all the way to the Big Apple, he was a Product Manager on the Adsense and Google Desktop teams in Mountain View. He firmly believes that Google Docs and Sites will positively change the education and non-profit worlds. He's given talks about how you can "Build Sandcastles with Google Docs" at the National Educational Computing Conference and at tech forums for teachers. Ronald received his Engineering BS and MS from Stanford University. In his free time he enjoys volunteering for NY Cares, playing volleyball, learning digital photography and thinking of cool new things that Google spreadsheets can do!

Major Gifts 2.0: Is Social Media Changing the Conversation?

It is all moving very quickly for development offices - Facebook, Twitter, texting, blogs. Responses to the crisis in Haiti have been a stunning example of the importance and power of social media to mobilize people and raise money in real time.

In this strange, new technology-driven world, major gifts officers are finding opportunity and challenge in the shifting landscape. Is it alright to ask for a six-figure gift via e-mail? Does your CEO need a daily blog? Is a text-based dialogue effective stewardship?

This interactive session will explore if the conventional wisdom of major gifts work - logging face time, power of personal touch, relationship-based fund-raising - still applies. Tracey Merrill, Principal of Forward Consulting, Nancy Skinner, Chief Development Officer, and Julie Banks, Associate Director of Marketing, both of Citi Performing Arts Center, will ask you to jump into the swim to deconstruct, delineate and discuss whether social media is just another tool or a significant game changer we need to harness now as major gift officers.

What will participants leave with?
Data from recent studies of trends among the "Wealthy Wired" and their online/social media habits. Thoughts from am experienced panel of consultants and practitioners about the role of social media in the major donor relationship. Information from the field -- through an interactive "workshop" Q & A approach with attendees -- facilitated by members of the panel. A pdf version of the Powerpoint deck of the presentation and online references from our talk.

• Presenters: Tracey Merrill, Nancy Sullivan Skinner, and Julie Banks
  
  • Tracey Merrill is founder of Forward Consulting. Ms. Merrill is a seasoned fundraising professional with over 15 years of experience in capital campaign, annual fund, major gifts and foundation relations for non-profit institutions. Prior to founding Forward Consulting, Ms. Merrill was a consultant at Jaques & Company. Over the course of her consulting career, she has provided strategic campaign counsel for non-profits in the education, arts and social services sectors. Overseeing campaigns ranging in size from $5 million to $30 million, Ms. Merrill conducts feasibility studies, development program audits and provides strategic campaign counsel for clients including Belmont Library Foundation, Boston Latin School Association, The Food Project, New Canaan Country School and Shady Hill School. Ms. Merrill has previously served as Development Manager for Benenden School, Kent England, where she managed a $7 million facilities campaign. At George School, Newtown, PA, she served as campaign coordinator and special gifts officer for a $28 million facilities and endowment campaign. Ms. Merrill received her undergraduate degree from Middlebury College and holds a M.S. in Comparative and International Education from Oxford University, England. She currently serves on the Board of Directors for Boston Collegiate Charter School.
    
    Nancy Sullivan Skinner joined Citi Performing Arts Center three years ago as Chief Development Officer following a 25-year diversified career in fund-raising, non-profit and arts management, and business start-up, planning and development. Before joining the Center, Ms. Skinner was a Principal at Jaques & Company, where she served as development counsel to over 25 educational, arts and culture, and environmental organizations. Ms. Skinner began her career with non-profit organizations as a teacher at Choate-Rosemary Hall in Wallingford, CT and Belmont Hill School in Belmont, MA. She then went on the serve as Director of Development at Children s Museum in San Diego, CA; and Business Analyst at Mercy Services Corporation in San Diego, CA; Executive Director & CEO at Ruth Eckerd Hall in Clearwater, FL; Managing Director at Gusman Center in Miami, FL; and Director of Development at Berkeley Preparatory School in Tampa, FL.. Ms. Skinner received her B.A. magna cum laude from Radcliffe College; her M.B.A. at Boston University School of Management in Non-Profit and Public Management.
    
    Julie Banks - Associate Director of Marketing, Citi Performing Arts Center, has over 15 years of marketing, corporate communications, and event management experience having worked for First Marblehead Corporation, Alloy Marketing and Promotions, Winstar Communications, Michael Wasserman (corporate events), and the nonprofit 4th of July celebration, Boston Harborfest. She is responsible for strategic sponsorships and partnerships including Citi, the Center s digital assets, the creation of branded events, and the development of new institutional content in support of the Center s strategic vision. Julie is a graduate of Fitchburg State College and an avid fan of Boston's sports teams.